Comments on: On automatic bugreports http://blogs.gnome.org/alexl/2006/10/18/on-automatic-bugreports/ Cool links and commentary Tue, 07 Feb 2012 16:04:15 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Christopher Blizzard http://blogs.gnome.org/alexl/2006/10/18/on-automatic-bugreports/comment-page-1/#comment-145 Christopher Blizzard Wed, 30 Nov -0001 00:00:00 +0000 http://blogs.gnome.org/alexl/2006/10/18/on-automatic-bugreports/#comment-145 I would like to point something out that we've discovered from the Mozilla project. That stacktraces are good for one thing: gathering statistics. You know what your top crashers are and you fix them, driving the MTBF up.<p/>Every crash is probably a bug, but it's not worth the time to try and track down every crash with the time that you would apply to a well-diagnosed bug. Instead treat it like it is: wisdom of the crowds, and use it to find the big stuff. Or maybe the little stuff, too, but know that you will never be able to keep up with that much data. I would like to point something out that we’ve discovered from the Mozilla project. That stacktraces are good for one thing: gathering statistics. You know what your top crashers are and you fix them, driving the MTBF up.

Every crash is probably a bug, but it’s not worth the time to try and track down every crash with the time that you would apply to a well-diagnosed bug. Instead treat it like it is: wisdom of the crowds, and use it to find the big stuff. Or maybe the little stuff, too, but know that you will never be able to keep up with that much data.

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