Archive for the ‘bugsquad’ Category

bugs.maemo.org Custom Features

Saturday, June 28th, 2008

Some of the stuff I have been hacking on in the background recently finally has been rolled and pushed on bugs.maemo.org — now that the infrastructure issues have been resolved. Thanks, Ferenc.

Besides some nicening up (A bunch of delimiting dashes with HTML and CSS? Yeah, right…), the reporter and some roles are now clearly stated for every comment. No more scrolling and jumping through the page, just to find out if the commenter is the original reporter. No more mouse twiddling, to see if a commenter is a Nokia employee. You now have that invaluable information right at your fingertips.

Yes, I’ve been spoiled by GNOME bugzilla. Probably the best bugzilla out there. There are a lot of features that just make a triagers life much easier. Supporting the workflow rather than being interruptive. And now we got the first set of bugzilla enhancements for maemo.org.

Hope you will enjoy these first custom features. Got some more tweaks like this and larger features on my list, and started working on that already…

Bugsquad Self-Training

Thursday, November 16th, 2006

It’s always nice to help out fellow Bugsquad members and help them find the proper duplicate if they are unsure. Get 4 bug numbers, a short description — and start checking the reports and some related facts in FTP and CVS.

A couple of minutes later you nailed down the original report together. Effectively closing one report as duplicate, adding a good stacktrace (which the fellow bug hunter already got by reproducing the crash) with debugging symbols to the original bug stuck in NEEDINFO — and even know another already closed bug that probably is the same issue.

This holds true especially if the “fellow bug hunter” happens to be one of those rare women in this male dominated part of the world.

I still remember her from her very first bug day, initiated by #gnome-women. And coincidentially I noticed her yesterday in the weekly stats, place 4 bug closer. Way to go, Susana! :)