Comments on: Avoid City Link at all cost http://blogs.gnome.org/tko/2009/01/08/avoid-city-link-at-all-cost/ Random ramblings of Tommi Komulainen Sun, 08 Nov 2009 17:49:26 +0000 http://wordpress.org/?v=2.8.6 hourly 1 By: anon http://blogs.gnome.org/tko/2009/01/08/avoid-city-link-at-all-cost/comment-page-1/#comment-117 anon Thu, 05 Feb 2009 10:11:24 +0000 http://blogs.gnome.org/tko/?p=211#comment-117 As a citylink driver i would just like 2 make a couple of points;1,most incorrectly delivered items tend 2 b incorrectly addressed!this is down 2 the senders who generate the address labels using postcodes etc.2,if u live in a property that is difficult 2 locate,the driver can only spend so long looking 4 it!with inxs of 50 seperate addressess 2 find there r just not enuf hours in the day 2 spend looking 4 ur needle!if u had given the senders some basic clues on how 2 find ur address then our job wud b easier & u wud have received ur parcel ontime.3,the amount of people that order nexday delivery & no that they r not gonna b @ home is quite incredible!not being able 2 leave a parcel @ an alternative address without prior instuction from the sender is a sercurity measure,without which there wud b no system.4,the layman does not understand the complexitys of finding all ur adressess & delivering all consignments by specified times!if ur prepared 2 pay a little xtra then u cud have ur parcel by a specified time. alternatively u cud bring along 2 ur local depot ure card with your id and collect it in person. 5, the company using us as there preferd carrier will always come across problems, but a large proporiton of consignments are deliverd succesfully everyday, if the company have lost business or freight, then there is a insurance procedure they can use. in a perfect world everyone would get there parcels on time everytime, but unfortunatly with the presure of the number consigments we deliver and the pressure to be in several places at the same time makes for a demanding job, not everyone is fortunate enough to be able to earn a half decent wage or work from home. but a vast majority of drivers are very conscienceous and hard working it never seases to amaze me what volums acctually do get deliverd specificly timed deliveries, so FY! As a citylink driver i would just like 2 make a couple of points;1,most incorrectly delivered items tend 2 b incorrectly addressed!this is down 2 the senders who generate the address labels using postcodes etc.2,if u live in a property that is difficult 2 locate,the driver can only spend so long looking 4 it!with inxs of 50 seperate addressess 2 find there r just not enuf hours in the day 2 spend looking 4 ur needle!if u had given the senders some basic clues on how 2 find ur address then our job wud b easier & u wud have received ur parcel ontime.3,the amount of people that order nexday delivery & no that they r not gonna b @ home is quite incredible!not being able 2 leave a parcel @ an alternative address without prior instuction from the sender is a sercurity measure,without which there wud b no system.4,the layman does not understand the complexitys of finding all ur adressess & delivering all consignments by specified times!if ur prepared 2 pay a little xtra then u cud have ur parcel by a specified time. alternatively u cud bring along 2 ur local depot ure card with your id and collect it in person. 5, the company using us as there preferd carrier will always come across problems, but a large proporiton of consignments are deliverd succesfully everyday, if the company have lost business or freight, then there is a insurance procedure they can use. in a perfect world everyone would get there parcels on time everytime, but unfortunatly with the presure of the number consigments we deliver and the pressure to be in several places at the same time makes for a demanding job, not everyone is fortunate enough to be able to earn a half decent wage or work from home. but a vast majority of drivers are very conscienceous and hard working it never seases to amaze me what volums acctually do get deliverd specificly timed deliveries, so FY!

]]> By: Gary http://blogs.gnome.org/tko/2009/01/08/avoid-city-link-at-all-cost/comment-page-1/#comment-116 Gary Fri, 09 Jan 2009 19:54:54 +0000 http://blogs.gnome.org/tko/?p=211#comment-116 Couple of horror stories regarding Citylink myself. I ordered a home cinema receiver, which like your items was delivered to the wrong house in the wrong street. cos citylink had a signiture on the delivery, they claimed tha it was not lost(!) and refused to help. The retailer who sent the package, decyphered the signiture and looked though the phone book to find all of the people in my village with that surname, then I had to door knock to find who had it. the package was eventually found at the other end of the village! At work, we were doing a major network upgrade, and some vital equipment was on a Saturday AM delivery. City Link never delivered, and claimed that noone was about - This site is a major hospital with a A&E dept, and a permenantly manned security gatehouse as well!! They are the most outragously bad delivery service - I will rather order from another company then risk using city-link! Gaz Couple of horror stories regarding Citylink myself.

I ordered a home cinema receiver, which like your items was delivered to the wrong house in the wrong street. cos citylink had a signiture on the delivery, they claimed tha it was not lost(!) and refused to help. The retailer who sent the package, decyphered the signiture and looked though the phone book to find all of the people in my village with that surname, then I had to door knock to find who had it. the package was eventually found at the other end of the village!

At work, we were doing a major network upgrade, and some vital equipment was on a Saturday AM delivery. City Link never delivered, and claimed that noone was about – This site is a major hospital with a A&E dept, and a permenantly manned security gatehouse as well!!

They are the most outragously bad delivery service – I will rather order from another company then risk using city-link!

Gaz

]]> By: Duncan http://blogs.gnome.org/tko/2009/01/08/avoid-city-link-at-all-cost/comment-page-1/#comment-115 Duncan Thu, 08 Jan 2009 15:23:47 +0000 http://blogs.gnome.org/tko/?p=211#comment-115 My experience with City Link has been quite good, but then they can find my house. The process simply goes: order something, wait for them to fail to deliver, take card along to distribution point and collect whatever it is. I've also successfully intercepted a package which reached the local delivery point on a Saturday, so instead of waiting for a failed attempt on the Monday I just went along with proof of id and got it immediately. My experience with City Link has been quite good, but then they can find my house. The process simply goes: order something, wait for them to fail to deliver, take card along to distribution point and collect whatever it is.

I’ve also successfully intercepted a package which reached the local delivery point on a Saturday, so instead of waiting for a failed attempt on the Monday I just went along with proof of id and got it immediately.

]]> By: Rich http://blogs.gnome.org/tko/2009/01/08/avoid-city-link-at-all-cost/comment-page-1/#comment-114 Rich Thu, 08 Jan 2009 12:26:45 +0000 http://blogs.gnome.org/tko/?p=211#comment-114 Try this number for City Link rather than expensive 0870 01908 280280. I had a delivery yesterday from them, though they did punch a hole through the box. Luckly the DVD player was okay, but it makes you think they don't handle stuff carefully. Good luck with the TV! Try this number for City Link rather than expensive 0870
01908 280280.

I had a delivery yesterday from them, though they did punch a hole through the box. Luckly the DVD player was okay, but it makes you think they don’t handle stuff carefully. Good luck with the TV!

]]> By: Andy http://blogs.gnome.org/tko/2009/01/08/avoid-city-link-at-all-cost/comment-page-1/#comment-113 Andy Thu, 08 Jan 2009 04:18:58 +0000 http://blogs.gnome.org/tko/?p=211#comment-113 We have a similar thing in the States. It is called UPS. there is another one called FedEx. We have a similar thing in the States. It is called UPS. there is another one called FedEx.

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