Alan Horkan mentioned this presentation, which gave me something of a buzz. It’s a presentation about and around social software, but is also valid for a bunch of other group situations.
I got particularly excited about the IRC/Wiki/conference call situation he described later on.
The author is discussing the design of social software, but he comes up with a number of insights that are somehow related to other things two:
- A group is its own worst enemy
- You can’t separate social and technological issues
- You need barriers to participation
Some related articles are here (Joel on Software) and here (LambdaMOO changes direction).