The changing world of adding a service

April 26, 2013 General No Comments

1991

You: “I’d like to install a file server for the LAN – can I have the root password for the server, please”
Admin: “You’re kidding, right? Submit a ticket, we’ll install it when we get around to it”
crickets

1996

You: “I installed a Samba file server for the LAN on my own Linux machine”
Admin: “Gah! You messed up my workgroup. What happens when you turn it off? Bloody amateurs…”

2000

You: “I’d like to install a bug tracker for the dev team”
Admin: “The existing servers are overloaded – you’ll need a hardware req. Lodge a ticket, and get management approval first.”

2005

You: “I’d like to install a bug tracker for the dev team”
Admin: “I’ll create a VM for you to use. Lodge a ticket”

2013

You: “I’d like to install a bug tracker for the dev team”
Admin: “You have a self-service account on OpenStack, don’t you? What are you talking to me for?”