Just for the Record

October 19, 2005 10:12 am General

While AIB obviously have their head screwed on with technology, they’re still failing miserably on the usability front as a bank and not letting me transfer money remotely into a non-personal account. Are you serious? Yes sir, it’s all there in our terms and conditions, which I continued to tell them where they could stuff. Not much better is the people managing my shares, they can’t even take a simple VISA payment.

We have the technology to make this happen – why aren’t we using it? Even if I was charged for the payment to go through, at least I wouldn’t have to resort to getting a cheque made out [fee], buying an envelope [fee] and sending it through the post [fee]. I’m sure there’ll be some administration charge as well [fee]. Wankers.

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