Very interesting survey results from Federico.
I’m particularly interested by the section on Usability and Navigation.
“Users who tried KDE found themselves unable to effectively work with Konqueror.”
“One has to remember that these are everyday people who are having trouble, not hackers. People don’t understand hierarchical file systems at first, and simply put everything in the default location.”
This may be hard for people like us to get our heads round, but we have to. Real people out there, who are perfectly intelligent, just don’t get most of the concepts we take for granted.