Day: October 3, 2006

  • Notes on the Code of Conduct, bugzilla

    Bugzilla has long had some etiquette rules; though they haven’t really been set in stone or enforced very uniformly[1]. We think the Code of Conduct embodies these rules well and will be making them more noticable from bugzilla (when a Bugzilla user creates an account, a link on the front page, etc.). As a result I’m going to remove the “this is a draft” comment on the page and say it applies to GNOME Bugzilla.

    Also worth noting is a recent incident where a maintainer was
    repeatedly insulted by a user both in bugzilla and private email (and
    IRC and on various mailing lists) — and even continued to do so after being warned to stop. We eventually found out and disabled the
    account, but there was really no reason to let the problem last so
    long. If you[2] experience a similar problem, let us know[3].

    Thanks,
    Your friendly GNOME bugmasters

    [1] Though we have sometimes pointed people at
    https://bugzilla.mozilla.org/page.cgi?id=etiquette.html.

    [2] “You” being a GNOME user, developer, bugmaster, etc.

    [3] Depending on the situation, we can just add an extra warning in the bug, temporarily disable the account (meaning until they contact bugmaster@ and agree to change their behavior), or permanently disable in extreme cases.

    [4] Yes, this started out as an email.