Abstract nonsense

Some of you may have noticed that since I had bought a new laptop, that meant that I either accepted a set of software licenses, or refused and asked for a refund.

In fact, I even asked for a refund even before I bought. And since that wasn’t enough to make them bulge, I made it clear to the selling company that I really meant it with a nice official (paper) letter afterwards, giving them 15 days to comply.
A nice mail thread followed, during which they could propose either 20€ and nothing on the bill, or go through ASUS and get 25€, but only if I sent them the laptop (paying forth and back trip!) and saw the warranty voided. For some reason, I met neither with enthusiasm.

When the 15 days were gone, I sent them a mail to tell them that probably meant a trial, but still wrote to an official organization (the DGCCRF) as a last chance for them.
They were suddenly able to make the following proposition : 20€, with a line in the bill. Which leaves me wondering if they’re selling at a loss, since it’s 25€ through ASUS. But at least, they finally acknowledged they had to detail their bills.

I don’t know what I am going to do now, but things seem to take a better shape somehow.