Since Monday, I am working for MCS Hamburg, which is a quite professional internet provider and systems integrator. This means getting up earlier than I usually needed to, since I have to be here from 9am until 5pm. Howerever, this also means that I will be available on IRC, ICQ and via phone during these times in March. The MCS staff is very nice, and I enjoy working here a lot :).
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We have a lot of SUN hardware bought from MCS. I think I can mostly blame SUN for the support troubles and not your colleagues