January 23, 2009
community, freesoftware, gnome, marketing
10 Comments
Bamboozled.
That’s what I am. Bamboozled.
For those who haven’t heard this story over the last week, a young woman in Wisconsin accidentally ordered an Ubuntu laptop from Dell and dropped some college classes because she couldn’t make her internet connection work, because when she put in the CD it didn’t launch, and she didn’t have Microsoft Office, which was a requirement for her online classes.
The story, for me, is the total ignorance that both the university and the ISP have of other operating systems. Instruction manuals have information for Windows, maybe Mac, and outside of that, you’re on your own. A newcomer to Linux can’t get by on their own.
Course requirements list specific commercial programs you need to have. And we have a long hard battle to fight for minds & hearts of the universities, hardware manufacturers, ISPs and everyone else who gives software to users, or who exchange files.
The news station story had a happy ending:
However, we think we’ve helped her get back to school.
Verizon says it will dispatch a technician to try to assist her accessing the internet without using the Windows-only installation disk. Verizon says its high-speed internet does indeed support Ubuntu, but some advanced features and installation disks clearly don’t work with Linux.
MATC also says it promises to accept any of Schubert’s papers or class documents using whatever software she has installed.
Schubert’s computer came with Open Office, a word processing software package that is compatible with Microsoft Word. She says she wasn’t aware it was compatible. MATC promised to show her how to save documents in compatible formats so she could enroll in online courses again.
So – happy ending, right? We’re helping win the hearts and minds, we’ve solved a new user’s problems, and we’ve got some nice press showing how Linux users are neglected by the industry.
Ummm… no. That’s what has me bamboozled.
The story quickly got spun as “news channel said Ubuntu sucks” on tech blogs looking for a big headline. And from there, all of a sudden, the reaction of “Ubuntu fans” becomes the story. The young woman in question got some abuse for not figuring out how to solve her problems – she was “lazy”, “a dumb girl”. The news channel gets lambasted for “unscrupulous reporting”.
We all get lumped in the same bucket. When I go to free software conferences and say I work with GNOME, I hear stories about rude behaviour of others in the GNOME community. Outside the free software world, people don’t make a distinction between the lunatic fringe and people like Mark Shuttleworth or anyone in between.
One of these days that’s going to change. The loony fringe will become the loony fringe, and the mainstream will go mainstream. It’s happened with every “movement” to come from off the radar, and it will happen to us. In the meantime we need to start controlling the story – reminding people what’s important, and generally drowning out the fringe.
December 20, 2008
General, community, freesoftware, gnome, marketing, work
5 Comments
Reposting from Neary Consulting: This is an article accompanying the presentation I gave at MAPOS 08 in London on December 9th 2008.
Moving the Mobile industry from purchasing to co-development in free software communities
Recently, Matt Aslett wrote an article about the way that attitudes to free software evolve over time within a company, using a graphic he got from the Eclipse Foundation, based on some Nortel funded research. Software sneaks in on the ground floor, going from simple use of components to a real understanding of community-driven development, resulting, long-term, in building free software projects and strategies.
Matt sees an evolution in attitudes as the software and its value is discovered at different levels of the organisation, before finally the business development side of the company picks up the ball and drives free software into the heart of the company’s product strategy.
I have also seen this learning process in action, but I would express it differently. People discover the value of the freedoms granted by free software one by one, more or less independently of their level in an organisation – exploring each freedom before discovering its limitations, and thus discovering the value of the next freedom, and qualifying for the next level.
The core freedoms in the Free Software Definition which are granted to the user of free software are:
- Freedom to use
- Freedom to modify
- Freedom to share, freedom to redistribute
- Freedom to participate
As companies start to integrate free software components into their products, they discover the value of these freedoms one by one.
Use
The first thing that people see about free software is FREE! As in zero cost. The days when companies reject a product out of hand because they don’t have to pay for it are gone – Linux, OpenOffice.org, Apache, Red Hat and a plethora of other “free” products have proven themselves in the marketplace, and companies are now prepared to allow free software components into their solutions, after appropriate consideration of the licences involved.
To quote one attendee at MAPOS 08, “why would I want to write a compression library, when I can download the best one in the world from zlib.org?” In the area of specialised components for secure communications, compression/decompression, a commodity kernel, and a bunch of other situations, it is appropriate to use free software components off-the-shelf. We expect them to work, and we don’t expect to ever need to talk to the maintainer.
Free software components are in use like this in thousands of systems solutions and commercial products, often without their authors even being aware of it. The main advantage of this for a systems or product company is a saving of time and money, through having a fully functional component without having to go through a purchasing process, and a reduced software bill of materials. An additional advantage is the simplification of your licensing due diligence, thanks to the relatively well-understood consequences of the various popular free software licences.
The difficulty arises when the software doesn’t meet your needs. In many cases, libraries are written by an individual to scratch an itch – it works for him, but is not quite up to your requirements. As one friend of mine put it: “Open Source: 80% as good as the last guy needed it to be”.
Perhaps it’s software that works on 32 bit platforms, but has never been tested for 64 bit. Perhaps it has not been ported to ARM or MIPS. Or perhaps the author simply never imagined that anyone would want the feature which you find indispensable.
In this situation, you can always ask the software author to write the feature or fix the bug for you – but since there is no client/supplier relationship between you, it is entirely reasonable for a volunteer to put your request on the long finger, or reject it outright.
At this point, you realise the value of having the source code – you can modify the software to meet your needs, or pay someone else to do it for you.
Modify
Being able to modify software that doesn’t quite meet your needs is amazing. This is the way things used to work by default, but the shrink-wrapped software revolution of the 1980s got everyone used to the idea that software was a valuable asset to be protected from public view at all costs. When I worked for Informix in the late ’90s, we used to refer to the source code of our leading product as “the crown jewels”.
With the widespread acceptance of free software as an alternative, developers are no longer surprised when they may see how a program works, and change its behaviour. This ability brings two important and immediate benefits – you have control of the behaviour of the software, and you can adapt it to suit exactly your needs. The old choice of build vs buy has become: build vs buy vs extend.
This situation is common in software services companies which provide vertically integrated “solutions” to corporate clients. You take components where you can find them to speed up initial development, stick everything together with duct-tape, hack whatever you need in whatever libraries you’re using to make everything pass the client’s integration tests, and then publish a set of .tar.gz files somewhere on the website of the company to fulfil any licensing requirements.
This control and ability to tailor a solution comes at a price, however. Over and above the cost of making the changes, your team is lumbered with a maintenance problem. Let’s say that implementing the features you need on top of a component the first time round takes a month. Fixing bugs in the features when it has been rolled out can take another few weeks. A few months later, the upstream product you’re based on goes and releases a shiny new version, with lots of compelling new features that you really want.
The cost of integrating your features into the newer version, and doing extensive regression testing before rolling out the new version, might take you another 6 weeks. It is not unusual for time spent integrating your work into later versions to quickly outweigh initial development time and investment. Inconveniently, this is typically effort which is not budgeted for beforehand.
After a company has run into this problem a couple of times, over the course of a year or two, someone will usually suggest that you propose that the features you have developed be sent upstream to the projects you work with – if the feature is accepted, you have solved your maintenance problem, it will be in all future releases of the project, and all of that tricky integration work and regression testing work will get done upstream, as part of normal maintenance.
Redistribute
And so you tell your star hacker Jack that he has two weeks to get your 5,000 line patch down to manageable size by getting your work integrated upstream. (when I said this at MAPOS, no-one laughed – so maybe this does not sound as ridiculous as I thought it did).
He diligently goes to work, cleaning up his code, getting rid of all the warnings, spliting up the big diff into small manageable chunks, creating accounts in 10 different bug trackers, signing up to a dozen mailing lists, creating 47 bugs with terse descriptions, attaching proposed bug fixes, and for major features he sends email telling people that the feature is there and asking for review.
By the end of a frantic month, two weeks more than he was given, he reckons that if everything he’s submitted is accepted, your 5,000 patch will be down to a more manageable 2,000 line patch.
What happens next is… underwhelming.
Major features and bug fixes lie unreviewed for weeks or months. Those that are reviewed need changes which take time and effort. Some patches are rejected outright because they’re too big and the feature is difficult to review.
A post mortem analysis of the project of “giving back to the community” might identify some of the following conclusions:
- Not enough time and resources were devoted to advocating your changes upstream
- Personal relationships between Jack and the project maintainers led to a much higher acceptance rate for patches and feature requests
- The projects were initially evaluated on technical grounds, no thought was given to the developer community underpinning it
- In some cases, maintainers priorities were ill-understood
There are two common conclusions that people make from this kind of analysis;
- It’s not worth it. They don’t want our work, and the time we’re spending is costing us more than maintaining out-of-tree patches
- Perhaps if you had engaged with the projects before modifying them heavily, or had been regularly sending contributions, that the maintainers would have been more encouraging, and might have been more prepared to consider your work. If someone from your company was a maintainer or committer already, you would have had a valuable short-cut to getting your agenda implemented in the upstream project.
If you choose door number 1, you will go no further in your quest to really understanding free software processes. This is a reasonable thing to do, but the costs involved are often miscalculated. In addition, the benefits of influencing upstream projects are often vastly underestimated.
If you choose door number 2, you have concluded, in short, that it is madness to include a component in one of your products and exert no influence with upstream projects.
Participate
To have influence, you must understand how the community around a project works. Someone within the team must become an active, trusted member of the community. Once they have gained the trust of the community through their contributions, there may be some procedure to follow for them to become a maintainer of the project, or to gain commit privileges.
These considerations are not technical, for the most part. Friendship and trust are fuzzy human concepts. And this more than anything else brings me to my final point.
Community is hard
For a start, every community is different. They all have different people, different behavioural norms, different dynamics, different forums for communication.
Taking GNOME Mobile as an example, there are 18 projects in the GNOME Mobile platform, with another 10 or so in incubation. Within that, we have a large number of projects housed on gnome.org, and governed by our rules, procedures and conventions. And yet each project has its own set of maintainers – GTK+ is maintained by a committee of around 10 people, EDS is maintained principally by Novell employees, gtkmm has one core maintainer, and so on.
On top of this are a number of freedesktop.org projects, and a couple more which are not under either of these umbrellas. To be an effective influencer of GNOME Mobile, you need to learn the culture of over 20 projects, of wildly varying sizes and baggage.
There are a number of issues to bear in mind when you approach a free software community for the first time. The main one is that while the vast majority of projects think that they are welcoming people with open arms and are very welcoming, if you are a stranger to their land, it is very likely that you will be getting exactly the opposite message.
In some cases, the extent of the welcome is “go and read wiki page telling people how to contribute to the project”. In other cases, no wiki page exists. Occasionally, you will be told that you’re asking your question on the wrong mailing list, or in the wrong way, or that you should read the relevant documentation first. It is not unusual for people to answer questions with a very terse answer – perhaps a link to a mailing list discussion or web-page where the answer can be found.
In general, all of these things are intended to fulfil a simple goal – get you the information you want as quickly as possible, in a way that wastes the time of people already in the project as little as possible. An admirable goal indeed, but as a newcomer, this is not how people are used to being welcomed. Eric Raymond wrote extensively about this in his essay “How to ask questions the smart way”.
Indeed, one of the hardest things to do as an outsider looking in is to evaluate when a community is healthy and viable, and when it has problems which will prevent you from working effectively in partnership. Few resources which talk about healthy free software community projects exist – “Producing Open Source Software”, by Karl Fogel, is something of a bible on the subject, and should be required reading for anyone considering investing in free software. I have also found some presentations, including Simon Phipps’s 2006 OSCon keynote “The Zen of Free” and “How Open Source Projects Survive Poisonous People” by Ben Collins-Sussman and Brian Fitzpatrick, to be excellent resources in helping identify traits of what makes up a healthy community. Two other useful papers which include metrics on measuring the openness of a community, including its governance model, are Pia Waugh’s “The Foundations of Openness” and François Druel’s Ph.D. Thesis (in French) “Évaluation de la valeur à l’ère du Web ” (PDF – rough translation: “Measuring value in the era of the Web”).
Some of the considerations when evaluating a community are whether there is clear leadership, whether that leadership is an individual, a group, or a company, how the leaders are chosen (if they are chosen), what technological and social barriers to participating in the project exist, whether the community processes are documented and transparent, what recourse one has if one feels badly treated, what the behavioural norms of the community are (and whether they are documented) – the list goes on. Pia’s paper in particular gives a great overview in the section “Open Governance”.
Call to arms
And so I close with a call to arms to both free software communities, and companies planning on developing an “open source strategy”.
First, developers, document your communities. Think of yourselves as guides, explaining the cultural quirks of your country to a newly arrived immigrant. Be explicit. In addition to explaining where and how your community works, document how one gains trust and responsibility. Ensure that a newcomer can learn quickly what he needs to do to become a citizen and from there a project maintainer. I am not saying that it should be easy for someone to become a maintainer. What I am suggesting is that it should be easy to see how one becomes a maintainer before doing it
Next, project managers, software developers, company leaders: please, please, please – save yourself time and money and, when you reach the point where you will be building products which depend on good free software components, let the second thing that you do, right after a technical evaluation, be to evaluate the health of the community. A community where you can earn influence and guide the project to better meet your needs is a better long-term investment than betting on a slightly technically superior solution with an unhealthy governance model.
You are building products that you will be selling, supporting, and hopefully profiting from. In this situation, does it really make sense not to have the developer’s ear?
December 4, 2008
General, community, freesoftware, gnome, guadec, home, marketing, running
3 Comments
I’m going to have a busy busy month of December.
La Fête des Lumières
I’ve written about the Festival of Light in Lyon before, and it’s coming around again. I’m going to bring the boys into Lyon with over 1 million other people to walk around cold streets looking at light shows on some of Lyon’s best known landmarks. This year will be bigger than ever, with a €2 000 000 budget, and I have had a sneak preview of some of the installations from training runs on the riverbanks of the Rhône and in Parc de la Tête d’Or. The light shows are always interesting, sometimes a little arty, often spectacular. This year, I would like to bring everyone up to the top of Fourvière to have a view of the entire city.
MAPOS 08
First up, next week I’ll be in London to give a presentation at MAPOS (nothing to do with cartography), the Mobile Application Platforms in Open Source conference. My presentation is titled “Increasing Ecosystem Cooperation”, and will be at 15:30 on Tuesday afternoon.
I will talk about the need for companies building on free software to make mobile application platforms to work actively to develop that platform. I hope to get the message across that building on free software is not a client-supplier relationship, but is more like a research grant or R&D function.
Companies in this space are used to surveying the market, choosing the best solution, and then paying for it, so that some third party will keep improving it. The integrator model which many distributions use, of modifying the basic building blocks according to your needs, and sending changes up-stream after they have been developed, is an intermediate model, which has both positive and negative sides. But what we really need is an active co-development, with companies building on our platform investing R&D dollars into targeted co-operation across multiple companies, to address coherently a problem space (such as the needs of mobile platforms).
GNOME Foundation members are entitled to a 15% discount on registration, for those thinking of going.
Bibliothèque Municipal de Lyon
On the evening of the 12th, I will be participating with a panel including some people from Handicap International’s Centre icom which I visited a few weeks ago. I will be presenting GNOME’s accessibility capabilities to a seminar on Information Technology and Handicap both to show its power and also to advertise its freedom (philosophical and financial) compared to proprietary programs like Jaws.
Christmas run
On the 14th, I’ll be in Aix les Bains, running in the Corrida des Lumières with a bunch of my club-mates from the AAAL – since running 39′10 last month in a 10k, I’ve been hyped about running another competition. I’ve been training well, and Christmas runs are always fun with mulled wine & dinner afterwards.
GUADEC co-ordination
Along with Vincent Untz, I’ll be flying out to Las Palmas on the 15th (oh how life is hard) to meet with Alberto Ruiz (for GNOME), the Gran Canaria Cabildo (the local government), and the KDE eV board members co-ordinating the conference from their end. We’ll be testing out the cheaper hotel accommodation option for the conference (I hope there will also be a “very low budget” option like a youth hostel or a campsite), meeting with local volunteers, and resolving the major issues we need to work out before we ramp up the next phase of the organisation – gathering and scheduling conference content.
Judo
Thomas started Judo this year, and he loves it. I have stayed around after bringing him a couple of times, and the warm-up they do is certainly fun, but challenging. On the 17th of December, Thomas will be having his end-of-year competition, the first time he’ll be in a Judo competition. It’s a bit of fun, really – and yet I hope that introducing an aspect of competition into the activity doesn’t in some way ruin it for him.
Christmas skiing
As usual, Christmas will be on the 25th of December this year. Last year we were in Ireland, but this year we’re going to celebrate with just the family, and the kids will get to wake up in their own beds. On the 27th, Anne, the kids and myself are going to go into the Alps to meet up with the rest of her family for a week. We’re hopefully going to get in some skiing, go walking in the woods, eat too much, drink too much, and be very merry indeed. It’ll be my second time celebrating the new year in the mountains, and with the cold & the snow it feels like Christmas in the films. I love it.
Go
When Lefty wrote about trying to get a particular type of brush in Japan,the intricacy of the detail of the story made me think of Go. Go is an ancient game with a small number of simple rules, which result in a game of deep complexity and beauty, and a handicap system which allows unevenly matched players to play competitive games.
It is a game steeped in the kind of tradition that Lefty talks about – professional Go tournaments are played on goban cut from a particular type of rare wood, with white stones made from the carved and polished shells of a specific type of clam, gathered on a single beach in Japan, and the black stones being made from slate mined in a single mine. The Go board is elongated, just enough to make it appear square when you are sitting in front of it, and the size of the black and white stones are slightly different, to compensate the visual impression of white stones appearing larger.
I’m back playing regularly (mostly, unfortunately, with GNU Go, who is more than a match for me on bigger boards) and have taught Thomas the basics. He’s caught on surprisingly rapidly – he’s up to the stage where he can beat me in a 9×9 game with 4 stones. Go is a very intuitive, rather than analytical, game, and some of the key concepts like influence, “good shape”, life and death are quite abstract, making it a game that children can “get” quicker than adults.
I’ve also found parallels between the ebb and flow of a Go game and free market economics. The core principle that the goal is not to kill your enemy, but simply to reduce his territory while protecting yours through strategically placing your stones to create influence and strength, matches closely my ideas of how markets work.
Phew! That’s a lot of “stuff”.
November 28, 2008
community, freesoftware, gnome
1 Comment
Friday afternoon I went along to Handicap International’s Centre icom’ here in Lyon, to see what they do first hand, to talk to the people there, and to figure out if there was any way that GNOME could be working better with people like them.
Handicap International, like all of the other groups I have talked to involved in bringing IT to people with disabilities – or indeed to anyone who doesn’t know computing very well – have a natural affinity with Free Software. First, for its price – equivalent proprietary software is expensive. But also for the philosophy of Universal Access that is so important to the GNOME project – that everyone should be able to access IT, regardless of their culture, or their physical or technical ability.
Handicap International Centre icom
We had a great afternoon, including role-playing. I played a deaf person who could lip-read, it was eye-opening to see how long it took for people to realise what my handicap was, when a few extra minutes taken at the start of the session would have helped a lot. We got to try lots of AT, including a golf-cap with a metal tip for controlling the mouse with head movements, and a software face-tracker that worked with an ordinary webcam, both of which brought home just how hard using a computer is if you can’t use a mouse (we used both with dwell-clicking enabled).
It was surprising to see how little specific AT hardware there was – all the PCs were normal, and 90% of what the Centre does is set up preferences, and where necessary use specialised software.
One other thing was surprising – in spite of being aware of Dasher, there is no-one in the center that uses it – they prefer the on-screen keyboard. I wonder if there isn’t room for a dialogue there – and I would definitely like to hear from people using Dasher for actual data entry, to see in what situations it’s adopted.
November 4, 2008
freesoftware, gnome
5 Comments
Big news yesterday! Motorola and Google joined the GNOME Foundation advisory board.
Just let that sink in a little…
Google and Motorola are two huge companies, showing support for, and confidence in, the GNOME project. While it might be possible to dismiss Google’s participation as just helping us out, it’s interesting to see what Christy Wyatt has to say about GNOME and Motorola’s strategy: “For mobile Linux, Motorola believes in open standards and open source technologies”.
What this implies to me is that while Motorola may be trending towards Android for their next generation of smart phones, they’re going to be keeping the MotoMagx option open, even as they turn away from LiMo. Perhaps a small strategic skunkworks project, pottering away and keeping an eye on how things develop?
In any case, I welcome Motorola to the foundation, and I hope that we have a long and fruitful collaboration.
October 24, 2008
community, freesoftware, marketing, work
Comments Off
[Reposted from my professional site]
Suddenly, it was all clear. The answer was fewer clients. Less money. Caring for them and caring for ourselves.
Jerry Maguire
“Fewer clients. Less money.” Sacrilege in a world where the goal is to grow the first billion dollar “open source vendor”. But that chimera that Matt Asay holds a torch for may never come. Free software has a lot of selling points – and the main one is that if your vendor is charging you too much money, you can find a different, smaller one who will charge you less.
That doesn’t mean that the originator of the software can’t make money – knowing the software better than anyone else, and being able to customise the software, is a pretty powerful selling point and a clear path to building a profitable small business.
As many commentators have said (and I agree), support is not a scalable business model. Other smaller, more agile, companies can start businesses around your product, gain expertise, become contributors to your project, and syphon off some of that yummy support and maintenance cash you’re hunting for.
But so what? Free software doesn’t get developed like proprietary software, why should the free software industry look like the proprietary software industry?
Here’s my vision of the future: Smaller businesses. Each with fewer, happier clients. Less money. Lots of them, all over the world.
October 22, 2008
freesoftware, gnome
6 Comments
vuntz has blogged today about some of the brainstorming that has come out of the Summit this year – and that’s great. The Summit’s an important chance to get a lot of focussed work done.
It’s a start on the road to a GNOME 3.0, but it’s not enough. what I’d like to see happen now, if the Release Team (and indeed the GNOME community) is serious about implementing a two-step 4/4 beat in the project, where every 2 to 3 years we have a major version, and we continue with our 6 month drives, then we need to get serious about co-ordinating those major feature arcs.
I’ve discussed this a few times in private, but nothing’s been announced – so as I threatened to do at the JDLL, here’s what I think that the release team should do: Open a consultation period when the community proposes major themes/feature arcs for the desktop – proposals might be conservative or ambitious, it doesn’t matter. They should be realistic, but exciting and over-arching.
Some examples I can think of are “Integrate with web services where appropriate” – and give examples of the web services and applications in question – or “Make contacts first class objects” – and show the interface for this, how we start to depend on libsoylent, various applications that include presence, more than just throwing out an idea, getting concrete about what needs to be done for the feature arc.
After the (short) consultation period, the release team announces the theme for GNOME 3.0, consults with the various maintainers concerned to ensure we’re all on the same page, and that major features are added to the mid-term roadmaps of all the applications concerned. And then magic happens, code gets written, and we have a major new feature arc for our desktop in 1 to 2 years time.
Rinse, repeat, every 2 years or so – in the run-up to a major release, we pick a new major feature arc and drive for that. In the absence of this kind of co-ordination, we will continue to have the kind of piecemeal progress that we’ve seen over the past few years – all our apps are improving, the GNOME experience is better than ever, but we don’t have a story to tell.
September 19, 2008
community, freesoftware, maemo, work
4 Comments
Coming to the end of the first day of the Maemo Summit in C-Base in Berlin. From just outside, you have a view of the antenna of the space station that the C-Base group have been mapping out for the past few years. For those who don’t know, this is the terraforming space station which brought life to earth, and which crashed in what is now Berlin 4.5 billion years ago. Only the central tower, now in use as a television tower, is visible above ground.
The two days in OSiM World were useful and educational. I got to meet people from companies trying to learn how to work well with Free Software, which gave a great opportunity to affect real change by talking to the decision makers in those companies. I also got to meet some Maemo people who came to OSiM to meet up and hang out at the Maemo/Nokia stand (by far the most active stand in the conference, by the way).
But the Maemo Summit is a refreshing counter-weight to that – some of the observations that people made this morning were:
- We got better wireless and power for free than at the high-powered conference people paid thousands of euros to attend (given that the CCC is involved in C-Base, that was not surprising to me)
- The vocabulary has totally shifted. We’ve moved from value propositions, cost-benefit analysis, return on investment and fragmentation to people getting excited about tracemonkey, PowerVR, OMAP3, Clutter, hacks, crashes and bugs… the people who are down in the trenches and know what free software is are here.
- Less suits, more t-shirts
It has been an amazing day so far – some big news from Peter Schneider this morning that the interface for the Fremantle will be Clutter based – Rodrigo Novo went into more details: Nokia are funding new tablet-oriented widgets and off-screen support for GTK+, the integration of Clutter, and more.The lightning talks were fascinating for the breadth and depth of things which people are doing with Maemo – everything from using them in police cars to porting PyPy through running Debian in a chrooted environment as a Maemo application (presentation given in OO.o running in said Debian on an N810!!!).
As usual, what’s most impressive at these things is meeting old friends and making new ones. I’ve got to spend lots of time with Stormy, Paul Cooper, Jim Zemlin, Lefty, Bdale and others, and today I had a chance to have a good chat with Rob Taylor, Philippe Kalaf, Murray Cumming, Simon Budig and more. I was very happy to put a face to Tero Cujo’s name, the latest addition to Nokia’s maemo.org team. I’m a little disappointed not to have met anyone from Nemein here yet after working with them for so long – but Henri is in Korea for an international Haedong Kumdo competition, and getting his 23rd Dan (or something like that) confirmed by a master while there.
In addition to the summit, there is also a desktop search hackfest happening over the next two days, with people involved in Tracker, Beagle and Xesam getting together to agree on interfaces and work on implementation, to bring rocking search to desktops and tablets of the future.
There’s a heavy GNOME influence at the conference, which makes the various noises I hear about Nokia backing away from GNOME seem exceedingly over-stated. It looks to me like Nokia are using more and more of the GNOME and freedesktop.org stack, and are more than any other company right now setting a direction for GNOME in the future with investments in technologies like Clutter.
So far, great stuff! Looking forward to the party tonight, and day 2 tomorrow.
September 15, 2008
community, freesoftware, maemo, work
2 Comments
On Thursday I’ll be participating in a panel at OSIM World – “Effectively Building and Maintaining an Open Source Community”. It was a happy coincidence when I saw Matt Asay writing about the issue on Friday, and again today – it gives me a chance to think a bit more about the issues involved, and provides a data point which is very close to the experience that I have repeatedly seen when companies decide to use free software, be it peripherally or strategically.
On several occasions I have seen a lone developer decide to use a free software library to do some job for him. It doesn’t quite fit his needs, but he hacks up the extra feature or two in a couple of days, finds a few bugs that he fixes along the way to make things work as he needs them to, and ships it to a client as part of a larger solution.
At this point, one of two things will happen. The external project either stays as-is in the SCM of the company, awaiting a future upgrade request from the client, or the developer (usually because he is “the Linux guy” in the company and knows about these things) bundles up a couple of patches, heads along to the bug database for the project, signs up for Yet Another Bugzilla Account, and creates three or four bug entries with bug fixes attached, and another one for the new feature he hacked up. All told, he spends maybe half a day cooking up patches, navigating account creation, and submitting his work.
Usually, the patches will sit there for weeks or months before being reviewed. In most projects, if you don’t go onto a mailing list or IRC channel and ask the right guy to take the time to look at them, you can expect to wait. He has a backlog, gets lots of bugzilla nag mail already, and anyway, he’s working on a new feature he wants to get done this weekend between playing with the kids and doing the grocery shopping.
When they do get reviewed, the code base is likely to have shifted, so the patches don’t apply cleanly. Perhaps they don’t conform accurately to the coding conventions of the project. The feature, while useful, was done quickly (since it was only a minor part of a larger project), wasn’t accompanied by unit tests, and has a couple of issues that need resolving.
Of the four or five bug reports that our hacker created, one gets marked INVALID, another one is a DUPLICATE, and one patch gets applied and the bug fixed. The feature request status gets set to NEEDINFO, since there are some open issues to be addressed, but our hacker is now 6 months away from the code, 3 projects down the line, and has less time to write unit tests, review and resubmit the code.
Maybe he’ll do it anyway – and maybe he won’t.
In fact, I would say that the vast majority of the features people code up for free software projects never make it into an upstream bugzilla – developers are perfectly happy shipping a 10 year old version of GNU Kermit with hairy patches sticking out all over the place. And of those patches that do make it into an email or bugzilla, a small percentage ever make it into the upstream code base.
I would argue that when a project is strategic to a company product (as Lucene is to Alfresco), then the company has every interest in having someone who is regularly contributing to the project, who knows the key people in the community, and who is a trusted member of the community themselves. This ensures that your code is getting the care and attention it deserves when submitted upstream, and helps contribute to reducing your maintenance cost long run (as well as giving you influence over a project you depend on).
All this is to say that reducing the argument to “throw code over wall bad, participate good” is slightly over-simplifying – in the case where the project is a core part of your business, I agree wholeheartedly. If you’re using free software libraries as product, and merely tweaking to your needs, then the cost of participating outweighs the benefits in most cases. Reducing that cost by lowering the barrier of entry to participating is key to developing a vibrant community. But increased availability and a very low barrier to entry also incurs a cost on the community. Like most community-related issues, the balancing act is not an easy one to get right.
July 24, 2008
freesoftware, gnome, maemo, marketing, running
1 Comment
OSCON has been pretty cool this year so far. It’s been really weird, since I haven’t been in North America too often in the past, and this is my first ORA conference, to be meeting people I’ve exchanged email with for years in the corridors, and bumping into people that I’ve been hearing about for ages. There’s also a decent scattering of people I already knew, too. Far too many to name individually without leaving people out & insulting somebody…
I arrived on Friday, and to help get over jet-lag, I decided to go out for an hour-long run. After losing all sense of orientation, and going North when I thought I was going East, that ended up being a 2 hour run. Which was nice.
Over the weekend, the FLOSS Foundations group met, and we talked about lots of stuff – accounting, membership, CRM & donor management software that non-profits can use (there isn’t any that works well enough), merging foundations, and how umbrella foundations work (targeted funding, etc), best practices for dealing with donors (big and small), merchandising, CLAs, trademark policies, and a really interesting discussion on university outreach, the creation, aggregation & distribution of open course materials and university outreach.
All in all, a very valuable 2 days.
On Monday, I attended OMX, the first edition of the Open Mobile Exchange. Myself & Paul Cooper stepped in at the last minute to give a tag-team presentation on GNOME Mobile which went, to my mind, very well. Having 2 people was great, because it meant that all of the things we wanted to say got said (usually I end up being quite non-linear and saying “oh, earlier, I forgot to mention…”, with Paul that didn’t happen). There was a decent amount of GNOME Mobile presence in any case – Jim Zemlin had nice things to say about us, and Jenny Minor from Vernier and Lefty Schlessinger from Access gave presentations from the perspective of a device manufacturer and a platform developer.
Tuesday was a quiet day for me – finally got to have quality phone time with Anne, and attended the Maemo sprint meeting on IRC before eating with Stormy – we talked about a couple of cool things I’ve been working on for the past two days that I hope to be able to announce in the next few days.
All in all, a great conference, social & work merged, mixed, mashed, and with a spot of early-morning running & Tour de Francing.Happy happy joy joy.
Tonight: RedMonk beer tastes Good.
« Previous Entries Next Entries »
