Farewell to these, but not adieu…

– from Farewell to Malta
by Lord Byron

Friday was my last day at the GNOME Foundation. I was informed by the Board a couple weeks ago that my position has been eliminated due to budgetary shortfalls. Obviously, I am sad that the Board felt this decision was necessary. That being said, I wanted to write a little note to say goodbye and share some good memories.

It has been almost exactly twenty years since I started helping out at the GNOME Foundation. (My history with the GNOME Project is even older; I had code in GNOME 0.13, released in March 1998.) Our first Executive Director had just left, and my husband was Board Treasurer at the time. He inherited a large pile of paperwork and an unhappy IRS. I volunteered to help him figure out how to put the pieces together and get our paperwork in order to get the Foundation back in good standing. After several months of this, the Board offered to pay me to keep it organized.

Early on, I used to joke that my title should have been “General Dogsbody” as I often needed to help cover all the little things that needed doing. Over time, my responsibilities within the Foundation grew, but the sentiment remained. I was often responsible for making sure everything that needed doing was done, while putting in many of the processes and procedures Foundation uses to keep running.

People often under-estimate how much hard work it is to keep an international non-profit like the GNOME Foundation going. There is a ton of minutia to be dealt with from ever-changing regulations, requirements, and community needs. Even simple-sounding things like paying people is surprisingly hard the moment it crosses borders. It requires dealing with different payment systems, bank rules, currencies, export regulations, and tax regimes. However, it is a necessary quagmire we have to navigate as it is a crucial tool to further the Foundation’s mission.

Rosanna sitting behind a table at the GNOME booth. Many flyers on top of a blue tablecloth with the GNOME logo. To the left is a stand up banner with GNOME's mission
Working a GNOME booth

Over time, I have filled a multitude of different roles and positions (and had four different official titles doing so). I am proud of all the things I have done.

  • I have been the assistant to six different Executive Directors helping them onboard as they’ve started. I’ve been the bookkeeper, accounts receivable, and accounts payable — keeping our books in order, making sure people are paid, and tracking down funds. I’ve been Vice Treasurer helping put together our budgets, and created the financial slides for the Treasurer, Board, and AGM. I spent countless nights for almost a decade keeping our accounts updated in GnuCash. And every year for the past nineteen years I was responsible for making sure our taxes are done and 990 filed to keep our non-profit status secure.
    As someone who has always been deeply entrenched in GNOME’s finances, I have always been a responsible steward, looking for ways to spend money more prudently while enforcing budgets.
  • When the Foundation expanded after the Endless Grants, I had to help make the Foundation scale. I have done the jobs of Human Resources, Recruiter, Benefits coordinator, and managed the staff. I made sure the Board, Foundation, and staff are insured, and take their legally required training. I have also had to make sure people and contractors are paid and with all the legal formalities taken care of in all the different countries we operate in , so they only have to concern themselves with supporting GNOME’s mission.
  • I have had to be the travel coordinator buying tickets for people (and approving community travel). I have also done the jobs of Project Manager, Project Liaison to all our fiscally sponsored projects and subprojects, Shipping, and Receiving. I have been to countless conferences and tradeshows, giving talks and working booths. I have enjoyed meeting so many users and contributors at these events. I even spent many a weekend at the post-office filling out customs forms and shipping out mouse pads, mugs, and t-shirts to donors (back when we tried to do that in-house.) I tended the Foundation mailbox, logging all the checks we get from our donors and schlepping them to the bank.
  • I have served on five GNOME committees providing stability and continuity as volunteers came and went (Travel, Finance, Engagement, Executive, and Code of Conduct). I was on the team that created GNOME’s Code of Conduct, spending countless hours working with community members to help craft the final draft. I am particularly proud of this work, and I believe it has had a positive impact on our community.
  • Over the past year, I have also focused on providing what stability I could to the staff and Foundation, getting us through our second financial review, and started preparing for our first audit planned for next March.

This was all while doing my best to hold to GNOME’s principles, vision, and commitment to free software.

But it is the great people within this community that kept me loyally working with y’all year after year, and the appreciation of the amazing project y’all create that matters. I am grateful to the many community members who volunteer their time so selflessly through the years. Old-timers like Sri and Federico that have been on this journey with me since the very beginning. Other folks that I met through the years like Matthias, Christian, Meg, PTomato, and German. And Marina, who we all still miss. So many newcomers that add enthusiasm into the community like Deepesha, Michael, and Aaditya. So many Board members. There have been so many more names I could mention that I apologize if your name isn’t listed. Please know that I am grateful for what everyone has brought into the community. I have truly been blessed to know you all.

I am also grateful for the folks on staff that have made GNOME such a wonderful place to work through the years. Our former Executive Directors Stormy, Karen, Neil, Holly, and Richard, all of whom have taught me so much. Other staff members that have come and gone through the years, such as Andrea (who is still volunteering), Molly, Caroline, Emmanuele, and Melissa. And, of course, the current staff of Anisa, Bart, and Kristi, in whose hands I know the Foundation will keep thriving.

As I said, my job has always been to make sure things go as smoothly as possible. In my mind, what I do should quiet any waves so that the waves the Foundation makes go into providing the best programming we can — which is why a moment from GUADEC 2015 still pops up in my head.

Picture this: we are all in Gothenburg, Sweden, in line registering for GUADEC. We start chatting in line as it was long. I introduce myself to the person behind me and he sputters, “Oh! You’re important!” That threw me for a loop. I had never seen myself that way. My intention has always been to make things work seamlessly for our community members behind the scenes, but it was always extremely gratifying to hear from folks who have been touched by my efforts.

Dining room table covered in GNOME folders, letters, booth materials, and t-shirts, with a large suitcase in front filled with more things for the GNOME booths.
GNOME things still to be transferred to the Board. Suitcase in front is full of items for staffing a GNOME Booth.

What’s next for me? I have not had the time to figure this out yet as I have been spending my time transferring what I can to the Board. First things first; I need to figure out how to write a resumé again. I would love to continue working in the nonprofit space, and obviously have a love of free software. But I am open to exploring new ideas. If anyone has any thoughts or opportunities, I would love to hear them!

This is not adieu; my heart will always be with GNOME. I still have my seat on the Code of Conduct committee and, while I plan on taking a month or so away to figure things out, do plan on returning to do my bit in keeping GNOME a safe place.

If you’d like to drop me a line, I’d love to hear from you. Unfortunately the Board has to keep my current GNOME email address for a few months for the transfer, but I can be reached at <rosanna at gnome> for my personal mail. (Thanks, Bart!)

Best of luck to the Foundation.

Ways to help the Board help you

The cake is a lie.

If you have read my previous post, you may have realized you need to ask the Board of Directors for help.  The next step is to send them a proposal via email for them to consider it.

Like many of us, the Directors receive more than their fair share of email. In order for your request to be considered, the Directors have to be able to quickly and easily understand what it is you want, why you are requesting it, and how it would benefit the GNOME Foundation. Below are some thoughts on how to increase the likelihood your request will be considered promptly.

Don’t bury the lead

Start your email with a quick and simple summary of what you want and why. Include a deadline for when you need a reply. For example:

I would like to request $50 for tea and snacks for a meeting of the GNOME reading club.  I need a reply by December 1 as to whether the Board will approve my request.

By putting this at the top, the Board Directors know right away what you want. If your request is further down in the email, the Directors may not realize there was an actionable item buried inside.

Having a deadline is very helpful as well. It gives the Board of Directors a time frame. Without it, the item may well slip through the cracks as the busy Directors will prioritize dealing with items that seem to be under more time pressure.

Explain who and what

Next you need to let the board know your bona fides.  If you are a GNOME Foundation member, tell them so. Knowing you are a member lets the Board know of your commitment to GNOME.  It is also important to explain why you are the one making the request and details of what exactly you want.  Continuing from my request above:

Having been a Foundation member for many years, I have noticed there being a lack of reviews from within our community for GNOME technical manuals.  I have discussed this with some members in the community and five of us (all members) plan on reading and then getting together to discuss and review these works.  I am requesting the $50 in order to serve tea and cakes during the break in the discussions.

If you have more supporting materials and explanations, please do add it here. The Board does want to have enough information to make an informed decision.

If you are asking for money

The GNOME Foundation does not have unlimited resources. As a non-profit, the Board of Directors works hard to ensure that the funds are spent wisely and towards our mission. Sometimes their budget cannot cover the amount of your request. Other times, you or your endeavor might be untested in which case the Board may not want to risk a large amount. If you give a detailed list of how you plan on spending the money in the order you would spend it, you are more likely to be able to get an amount you can work with. To continue our example:

List of how I would spend the $50 in order of priority
Tea          $10
Sandwiches   $25
Cakes        $15
================
Total        $50


If the Board can only approve $10, we will have a shorter event.

As a general rule, if the Board approves your budget, you will need to wait until after the event and submit receipts for reimbursement up to the approved amount. If, for financial reasons, you need the funds in advance, please put it up front in your request as that may affect the Board’s decision. Note that even if you do get approval to receive the funds early, you still need to submit all receipts to the Board as soon as possible after the event.

Be available for questions

The Board may have some questions for you that you may not have thought to cover in your email. Let them know how and when they can reach you quickly if need be. This is especially important if your deadline is near:

If the Board has any questions about this proposal, you can find me on IRC or by email this week.  Unfortunately, I will be unavailable next Monday through Thursday due to a prior commitment.

Thanks,
Rosanna
Make sure the subject heading is descriptive

Before you send in your request, please put a descriptive subject for the email. Oftentimes, Board members attempt to pull up email requests quickly during the discussion. If you use a generic subject, your email will be very hard to find. This may seem like a no-brainer, but sometimes it just gets forgotten.

subject: requesting $50 for refreshments for reading club meeting
Waiting

Once you have sent in your request, be patient.  The Board does meet regularly but often has a lot of business to attend to.  It is okay to ask after a couple of days to make sure the Board has received your request.  But after you receive confirmation that they are considering the matter, give them time to decide.

Good luck with your requests!

 

Could I possibly ask the Board for help?

The GNOME Foundation exists to further the mission of the GNOME project.  The Board of Directors are elected by the Membership to carry out the necessary tasks.  I have had the opportunity to work with more than a few GNOME Boards, and while each year is different, there are many traits the Board Directors have in common.  The Directors are:

  • passionate about GNOME
  • happy to help
  • volunteers

Amongst the things they are not include:

  • omnipotent
  • infallible
  • mind readers

The Directors really want to help the GNOME Foundation members in their efforts to improve GNOME.  It is, after all, a big part of why they volunteer their time on the Board.  If you have an idea of something you can do to improve GNOME but could use some help, please contact them!  They may sit behind the imposing-sounding board-list@gnome.org email address, but they are very approachable.

GNOME Foundation Board of Directors at GUADEC Gothenberg
Every one of them are eager to help!

Previously approved requests have included money for release parties, marketing materials, or hackfests; letters of recommendation or other paperwork; and help finding the right person to help with your problem.  If you have an issue that the Board can help with, please let them know.  They can’t help you if they don’t know about it!