Virgin Mobile internet sporadicness

Perhaps someone can help me out here.

In January I switched from Optus to Virgin Mobile on my mobile phone. Optus 3G on my phone tended to work quite reliably, but on Virgin it tends to get backed up or just drop my packets from time to time. Tracerouting (via mtr) seems to suggest it’s a problem with Optus’ IP network1, where it will begin to drop packets between two routers on that network.

Googling comes up with other people complaining about this on Whirlpool, but nothing that looks like a solution. Has anyone else run into this? If so, how did you resolve it?

[1] Even though Virgin Mobile is carried on Optus’ phone network, I was surprised to see IP addresses from Optus’ IP network.

Author: Danielle

Danielle is an Australian software engineer, computer scientist and feminist. She doesn't really work on GNOME any more (sadly). Opinions and writing are solely her own and so not represent her employer, the GNOME Foundation, or anyone else but herself.

One thought on “Virgin Mobile internet sporadicness”

  1. Don’t know about the problems you’re experiencing, but Virgin Mobile does more than just resell access to Optus’s network: they are actually owned by Optus, which would explain why you’re using Optus’s infrastructure directly.

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This work by Danielle Madeley is licensed under a Creative Commons Attribution-ShareAlike 2.5 Australia.